Shipping policy

ORDER PROCESSING:

Please allow 24-48 hours to process your order. Expect an email within 24-48 hours to let you
know your order is on the way!

FLAT RATE SHIPPING

Orders are generally shipped within 24-48 hours using standard shipping providers i.e. Canada
Post's delivery standard is 2 - 7 days]. Flat rate shipping fee of $4.95 applies to orders under $50 . Free shipping on orders over $50.

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at check out.

INTERNATIONAL SHIPPING:

If you’re using calculated shipping rates : Shipping charges for your order will be calculated
and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. FinSportz is not responsible for these
charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at finsportz@gmail.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at finsportz@gmail.com.